FAQs
Here are the Top 10 most frequently asked questions I get! If you still have questions, please feel free to reach out at lindseyfranksfineart@gmail.com
1. HOW DO I PURCHASE AN ORIGINAL PAINTING? Collectors can see all available work listed on the online SHOP. I complete several original canvas paintings and collections throughout the year. All available work is promoted through social media as well as an email subscribers list. If you would like to join my Collector's Community, please fill out the form HERE.
2. WHAT TYPES OF COMMISSIONS DO YOU OFFER? All commissions are completed on a gallery standard cotton canvas of medium texture with a 1.5 inch profile perfect for standing alone or framing. I am phasing out my offering of paper commissions and each project will be considered on a case by case basis.
3. WHAT IS THE COMMISSION PROCESS? All interest should be submitted via email or my Contact Form. After your submission has been received, we will schedule a time to discuss your piece in detail through Face time or Zoom. To help get a better idea of your vision, it is encouraged that you send me any inspiration items such as photos of the space, large furniture items and any decor to be considered (pillow covers, wall color or wallpaper, etc). Please include any of my previous work you gravitated towards in the comments box prior to submitting. Please do not send other artists work as I do have my own style and aesthetic. A 50% deposit is required prior to beginning the project and will be billed via Paypal or Venmo.
Once all information has been received, I will be able to discuss timeline however, most are completed within 6-8 weeks. As I work on your piece, I will send progress pictures to ensure the color and style are in line with your vision while remaining true to my personal style as an artist. We will work together to make adjustments (color additions, drips, markings) as needed. As a policy, I allow up to 2 reworks between myself and collectors. Once the collector approved the painting, it will be varnished, signed on the front and titled on the back. Shipping is in addition to the commission price and will vary based on the size and weight of the painting. Most large works can be shipped via UPS ground for $50 or under. Any unused cost for shipping will be credited back to you. Pickup from my home studio or local delivery by myself within the Atlanta, Georgia are is Free.
4. DO YOU OFFER PRINTS OF YOUR WORK? More information on this to come! EEEEK
5. WHAT FORMS OF PAYMENT DO YOU ACCEPT? I currently accept all major credit cards and commissions may use PayPal or Venmo.
6. WHAT IS YOUR METHOD OF SHIPPING? Once a purchase has been completed, you can expect the painting to be shipped within 3-5 days. All paper pieces are shipped through USPS priority mail, insured and in a rigid mailer. All canvases are sent via UPS Ground, secure and protected in a custom sized box. Shipping costs are calculated at checkout.
7. CAN I PICK UP MY PURCHASE AT YOUR STUDIO? Absolutely! If you live in the area and would like to schedule a time to pick up your purchase, please email me at lindseyfranksfineart@gmail.com to arrange a time. If purchasing online, please select" Local pickup" otherwise it is assumed you prefer shipping.
8. WHAT IS YOUR RETURN POLICY? All of my work is meticulously cared for and is viewed as an extension of me. As such, all sales and commissions are final. Please take the time to thoroughly read all descriptions and view each photo before purchase. If you are concerned about color distortion, be sure to view the painting on multiple screens. I will mention that photos hardly ever do the artwork justice. They are always better in person. If you have concerns, please feel free to reach out at lindseyfranksfineart@gmail.com
9. INTERIOR DESIGNERS? I have a great love for all things interior design and as such. would absolutely love to collaborate if you are a designer. I offer designers 15% off listing prices and commissions. If you are interested, please contact lindseyfranksfineart@gmail.com so I can configure a discount code or your continual use.
10. NOW THAT I OWN THIS PAINTING, AM I FREE TO DO WHATEVER I WANT WITH IT? This is always tricky. Yes, and no. Yes, you may feature it in your home and enjoy it for many years to come. No, you may not resell or reproduce it without my personal written consent. As an artist, I own the rights to my own work and ideas. It is illegal for you to print, copy or sell my work after purchase. Please tag me in any social media post and if the artwork is reproduced or featured in print, media or magazine, I only ask to be given credit.
STILL HAVE QUESTIONS? SUBMIT A CONTACT FORM!
1. HOW DO I PURCHASE AN ORIGINAL PAINTING? Collectors can see all available work listed on the online SHOP. I complete several original canvas paintings and collections throughout the year. All available work is promoted through social media as well as an email subscribers list. If you would like to join my Collector's Community, please fill out the form HERE.
2. WHAT TYPES OF COMMISSIONS DO YOU OFFER? All commissions are completed on a gallery standard cotton canvas of medium texture with a 1.5 inch profile perfect for standing alone or framing. I am phasing out my offering of paper commissions and each project will be considered on a case by case basis.
3. WHAT IS THE COMMISSION PROCESS? All interest should be submitted via email or my Contact Form. After your submission has been received, we will schedule a time to discuss your piece in detail through Face time or Zoom. To help get a better idea of your vision, it is encouraged that you send me any inspiration items such as photos of the space, large furniture items and any decor to be considered (pillow covers, wall color or wallpaper, etc). Please include any of my previous work you gravitated towards in the comments box prior to submitting. Please do not send other artists work as I do have my own style and aesthetic. A 50% deposit is required prior to beginning the project and will be billed via Paypal or Venmo.
Once all information has been received, I will be able to discuss timeline however, most are completed within 6-8 weeks. As I work on your piece, I will send progress pictures to ensure the color and style are in line with your vision while remaining true to my personal style as an artist. We will work together to make adjustments (color additions, drips, markings) as needed. As a policy, I allow up to 2 reworks between myself and collectors. Once the collector approved the painting, it will be varnished, signed on the front and titled on the back. Shipping is in addition to the commission price and will vary based on the size and weight of the painting. Most large works can be shipped via UPS ground for $50 or under. Any unused cost for shipping will be credited back to you. Pickup from my home studio or local delivery by myself within the Atlanta, Georgia are is Free.
4. DO YOU OFFER PRINTS OF YOUR WORK? More information on this to come! EEEEK
5. WHAT FORMS OF PAYMENT DO YOU ACCEPT? I currently accept all major credit cards and commissions may use PayPal or Venmo.
6. WHAT IS YOUR METHOD OF SHIPPING? Once a purchase has been completed, you can expect the painting to be shipped within 3-5 days. All paper pieces are shipped through USPS priority mail, insured and in a rigid mailer. All canvases are sent via UPS Ground, secure and protected in a custom sized box. Shipping costs are calculated at checkout.
7. CAN I PICK UP MY PURCHASE AT YOUR STUDIO? Absolutely! If you live in the area and would like to schedule a time to pick up your purchase, please email me at lindseyfranksfineart@gmail.com to arrange a time. If purchasing online, please select" Local pickup" otherwise it is assumed you prefer shipping.
8. WHAT IS YOUR RETURN POLICY? All of my work is meticulously cared for and is viewed as an extension of me. As such, all sales and commissions are final. Please take the time to thoroughly read all descriptions and view each photo before purchase. If you are concerned about color distortion, be sure to view the painting on multiple screens. I will mention that photos hardly ever do the artwork justice. They are always better in person. If you have concerns, please feel free to reach out at lindseyfranksfineart@gmail.com
9. INTERIOR DESIGNERS? I have a great love for all things interior design and as such. would absolutely love to collaborate if you are a designer. I offer designers 15% off listing prices and commissions. If you are interested, please contact lindseyfranksfineart@gmail.com so I can configure a discount code or your continual use.
10. NOW THAT I OWN THIS PAINTING, AM I FREE TO DO WHATEVER I WANT WITH IT? This is always tricky. Yes, and no. Yes, you may feature it in your home and enjoy it for many years to come. No, you may not resell or reproduce it without my personal written consent. As an artist, I own the rights to my own work and ideas. It is illegal for you to print, copy or sell my work after purchase. Please tag me in any social media post and if the artwork is reproduced or featured in print, media or magazine, I only ask to be given credit.
STILL HAVE QUESTIONS? SUBMIT A CONTACT FORM!
